Last Updated: August 21, 2026

The Musso & Frank Grill (“Musso & Frank,” “Musso’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit mussoandfrank.com (the “Site”), communicate with us, make a reservation, purchase products or gift cards, join our rewards program, subscribe to communications, attend or inquire about private events, interact with us online or offline, or otherwise use our services.

This Privacy Policy also describes privacy rights and choices that may be available to you, including rights available to California residents.

By using the Site or otherwise providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information when you visit our Site, make a reservation, purchase gift cards or other products, participate in Club 1919 or another rewards program, subscribe to communications, contact us, inquire about private dining or events, or otherwise interact with Musso & Frank.

The information we collect may include your name, email address, telephone number, mailing or billing address, reservation details, purchase and transaction information, rewards or membership information, communication preferences, event or inquiry details, and other information you voluntarily provide to us.

We may also automatically collect certain information when you use the Site, including your IP address, browser and device information, approximate location derived from your IP address, pages viewed, links clicked, referring pages, date and time of visits, cookie identifiers, advertising identifiers, and other information about how you interact with the Site.

We may collect this information directly from you, automatically through cookies and similar technologies, or from third-party service providers that support our reservations, payments, e-commerce, rewards programs, analytics, advertising, marketing, and other business operations.

Payment card information may be processed directly by third-party payment processors. We may not receive or retain complete payment card numbers when transactions are processed by those providers.

2. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure performance, provide functionality, and support advertising or marketing activities.

Cookies are small data files placed on or associated with your browser or device.

Necessary Cookies

These cookies and technologies are used to operate the Site and provide functionality requested by visitors. They may support functions such as security, network management, fraud prevention, shopping-cart functionality, privacy preferences, and other essential Site features.

Because these technologies are necessary for operation of the Site, they may not be subject to optional cookie preferences.

Analytics Cookies

Analytics technologies help us understand how visitors interact with our Site, such as which pages are visited, how visitors arrive at the Site, and how visitors navigate through the Site.

We use this information to measure Site performance and improve our services and visitor experience.

Marketing and Advertising Cookies

We may use advertising or marketing technologies that allow us or third parties to measure advertising performance, understand interactions with marketing campaigns, or deliver advertising that may be more relevant to visitors.

Under certain privacy laws, some uses of advertising technologies may constitute the “sale” or “sharing” of personal information even when no money is exchanged.

Managing Cookie Preferences

You may use our cookie and privacy preference controls to manage analytics and marketing technologies.

Your browser may also allow you to block or delete cookies. Blocking certain cookies may affect the availability or functionality of portions of the Site.

To review or change your preferences, visit Cookie Preferences.

For information regarding California privacy rights and opt-out rights, please see the California Privacy Rights section below.

3. How We Use Personal Information

We may use personal information for purposes including:

• Operating, maintaining, and improving the Site
• Providing restaurant services
• Processing and managing reservations
• Processing purchases, gift cards, and other transactions
• Administering Club 1919 and other loyalty or rewards programs
• Responding to questions, requests, comments, or customer-service inquiries
• Communicating with you regarding reservations, purchases, events, or other transactions
• Providing information about private dining and special events
• Sending newsletters, promotions, announcements, and other marketing communications
• Personalizing and improving your experience
• Understanding Site traffic and usage
• Performing analytics
• Measuring the effectiveness of advertising and marketing
• Maintaining the security and integrity of our Site and systems
• Detecting, investigating, and preventing fraud, abuse, security incidents, or unlawful activity
• Protecting our rights, property, employees, customers, and guests
• Complying with legal and regulatory obligations
• Establishing, exercising, or defending legal claims
• Carrying out other purposes disclosed to you at the time information is collected
• Carrying out other purposes with your consent

4. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

Service Providers and Contractors

We may provide personal information to companies that perform services on our behalf, such as:

• Website hosting and maintenance providers
• Reservation platforms
• Payment processors
• E-commerce providers
• Gift-card providers
• Loyalty and rewards program providers
• Email and newsletter providers
• Analytics providers
• Advertising and marketing providers
• Information technology and cybersecurity providers
• Customer service providers
• Professional advisers
• Other vendors that assist us in operating our business

These parties may process personal information in connection with providing their services to us.

Reservation Platforms

Our Site may integrate with or link to third-party reservation platforms such as OpenTable.

Information provided to these platforms may be collected and processed directly by the third party and may be subject to that third party’s own privacy policy and terms.

Analytics and Advertising Partners

We may disclose or make available certain device, browser, usage, and online activity information to analytics, advertising, or marketing providers through cookies, pixels, tags, and similar technologies.

Depending on the circumstances and applicable law, these activities may be considered “sharing” or “selling” personal information for purposes of cross-context behavioral advertising.

Please see California Privacy Rights below for information about applicable opt-out rights.

Business Transfers

If Musso & Frank is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction, personal information may be disclosed or transferred as part of that transaction or related due diligence.

Legal and Safety Purposes

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from government authorities
• Enforce agreements or policies
• Protect our rights or property
• Protect the safety of our employees, customers, guests, or others
• Investigate or prevent suspected fraud, security incidents, or unlawful activity
• Establish, exercise, or defend legal claims

With Your Direction or Consent

We may disclose information to other parties when you direct us to do so or otherwise provide consent.

5. Third-Party Websites and Services

The Site may contain links to or integrations with websites, applications, and services operated by third parties.

Examples may include reservation services, payment services, social media platforms, maps, delivery or ordering services, and other third-party services.

When you interact directly with a third party, information you provide may be governed by that third party’s privacy policy rather than this Privacy Policy.

Musso & Frank does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

6. Social Media

Musso & Frank may maintain accounts or pages on third-party social media platforms.

If you interact with us through a social media platform, both Musso & Frank and the platform operator may receive information regarding your interaction.

The information collected by the social media platform is governed by that platform’s privacy policies and settings.

7. Email and Marketing Communications

If you elect to receive promotional emails from us, we may use your contact information to send news, menu updates, event information, promotions, and other communications.

You may unsubscribe from promotional emails by clicking the unsubscribe link contained in those emails or by contacting us.

Even if you opt out of marketing communications, we may continue to send non-promotional communications when appropriate, such as communications regarding reservations, purchases, accounts, or other transactions.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business and transaction records, complying with legal and accounting requirements, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

When personal information is no longer reasonably necessary for a legitimate business or legal purpose, we may delete, destroy, or de-identify it in accordance with our practices and applicable law.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet and no method of electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

You should use appropriate precautions when transmitting information online and should not send sensitive information, such as complete payment-card information, through ordinary email or general contact forms.

10. Children’s Privacy

The Site and our services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization.

If we learn that we have collected personal information from a child under 13 in circumstances where parental consent was required, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us improperly, please contact us using the information provided below.

---

11. California Privacy Rights

This section supplements the remainder of this Privacy Policy and applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”).

Terms used in this section that are defined by the CCPA have the meanings given to them under the CCPA.

Categories of Personal Information

Depending on how you interact with us, we may have collected the following categories of personal information during the preceding 12 months.

Identifiers

Examples include name, postal address, email address, telephone number, IP address, account identifier, cookie identifier, or similar identifiers.

Sources: Directly from you; automatically from your browser or device; service providers; reservation platforms; transaction providers; rewards providers.

Purposes: Providing services; reservations; transactions; communications; account administration; marketing; analytics; Site operation; security; legal compliance.

Personal Information Described in California Civil Code Section 1798.80

Examples may include name, address, telephone number, payment-related information, or other information you provide in connection with transactions or services.

Sources: Directly from you and from service providers involved in transactions or services.

Purposes: Processing transactions; providing services; maintaining records; customer service; legal compliance.

Commercial Information

Examples include records of products or services purchased, gift-card transactions, dining or transaction history, reservation information, and rewards-program activity.

Sources: Directly from you; transaction providers; reservation providers; rewards providers.

Purposes: Completing transactions; administering reservations and rewards; customer service; analytics; business administration; marketing.

Internet or Other Electronic Network Activity

Examples include browsing history, interactions with the Site, referring pages, pages viewed, links clicked, cookie identifiers, and interactions with advertisements or communications.

Sources: Automatically through cookies and similar technologies; analytics providers; advertising and marketing providers.

Purposes: Site operation; analytics; security; personalization; advertising; marketing; measuring Site and campaign performance.

Geolocation Information

We may collect approximate location information derived from an IP address or device information.

We do not intend to collect precise geolocation through the Site unless specifically disclosed at the point of collection.

Sources: Browser, device, and technology providers.

Purposes: Security; analytics; Site functionality; understanding general visitor demographics.

Inferences

We may derive limited inferences from information such as transaction history, Site activity, or marketing interactions in order to understand preferences or improve our services and marketing.

Sources: Information described above.

Purposes: Analytics; personalization; customer service; marketing.

Other Information You Provide

We may collect information contained in communications, reservation notes, private-event inquiries, feedback, or other information you voluntarily provide.

Sources: Directly from you.

Purposes: Responding to requests; providing services; customer service; business administration.

Sources of Personal Information

We may obtain personal information from:

• You directly
• Your browser or device
• Our Site
• Cookies and similar technologies
• Reservation providers
• Payment and transaction providers
• E-commerce providers
• Loyalty and rewards providers
• Email and marketing providers
• Analytics providers
• Advertising partners
• Social media services
• Other service providers and business partners

Business or Commercial Purposes

We may collect, use, and disclose personal information for business or commercial purposes including:

• Providing restaurant and related services
• Processing reservations
• Processing transactions
• Providing customer support
• Administering rewards programs
• Communicating with customers and guests
• Marketing and advertising
• Performing analytics
• Improving our Site and services
• Maintaining security
• Detecting and preventing fraud
• Meeting legal and regulatory requirements
• Establishing or defending legal claims

Categories of Recipients

We may disclose personal information to categories of recipients including:

• Service providers
• Contractors
• Reservation providers
• Payment processors
• E-commerce providers
• Loyalty and rewards providers
• Email and marketing providers
• Analytics providers
• Advertising providers
• Information technology and security providers
• Professional advisers
• Government or regulatory authorities when legally required
• Parties involved in a business transaction
• Other parties at your direction or with your consent

Sale and Sharing of Personal Information

Musso & Frank does not sell personal information for money in the traditional sense.

However, California law defines “sale” and “sharing” broadly. Certain uses of advertising, analytics, cookies, pixels, or similar technologies may constitute the sale or sharing of personal information under California law, including when personal information is disclosed for cross-context behavioral advertising.

To the extent our use of these technologies constitutes a sale or sharing under the CCPA, California residents may opt out as described below.

The categories of personal information that may be sold or shared through these technologies may include:

• Identifiers
• Internet or electronic network activity information
• Device information
• Approximate location information
• Commercial information
• Inferences derived from online activity

The categories of third parties to whom such information may be sold or shared may include advertising networks, marketing providers, analytics providers, and technology providers.

We do not knowingly sell or share personal information of consumers under 16 years of age.

Your California Privacy Rights

Subject to applicable exceptions and verification requirements, California residents may have the following rights.

Right to Know

You may request information regarding our collection, use, disclosure, sale, or sharing of your personal information, including applicable categories of information, sources, purposes, and recipients.

Right to Access Specific Personal Information

You may request access to specific pieces of personal information we maintain about you, subject to applicable exceptions.

Right to Delete

You may request deletion of personal information we have collected from you, subject to exceptions permitted by law.

For example, we may retain information when reasonably necessary to complete transactions, provide requested services, detect security incidents, prevent fraud, comply with legal obligations, exercise legal rights, or for other purposes permitted by law.

Right to Correct

You may request that we correct inaccurate personal information we maintain about you, taking into account the nature of the information and the purposes for which it is processed.

Right to Opt Out of Sale or Sharing

You may have the right to direct us not to sell or share your personal information.

To manage analytics or marketing technologies associated with cookies and similar technologies, please visit Cookie Preferences.

You do not need to create an account to manage your cookie preferences.

Global Privacy Control

Certain browsers and browser extensions support privacy preference signals, including Global Privacy Control (“GPC”). We continue to evaluate and update our privacy controls in accordance with applicable legal requirements.

Right to Limit Use and Disclosure of Sensitive Personal Information

California residents may have the right to limit certain uses or disclosures of sensitive personal information when a business uses sensitive personal information for purposes beyond those permitted by law without providing a limitation right.

Musso & Frank does not intend to use sensitive personal information collected through the Site for purposes requiring a right to limit under the CCPA.

If our practices change, we will provide the notices and choices required by applicable law.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise a privacy right.

For example, we will not unlawfully deny goods or services, charge different prices, provide a different level or quality of service, or retaliate against you solely because you exercised a right provided by applicable privacy law.

Exercising Your California Privacy Rights

To submit a request to know, access, delete, or correct personal information, you may contact us using the methods identified in the Contact Us section below.

Please clearly indicate that your request relates to your California privacy rights and describe the nature of your request.

To manage analytics or marketing technologies associated with cookies or similar technologies, use our Cookie Preferences.

We will respond to applicable privacy requests in accordance with applicable law.

Verification of Privacy Requests

For certain privacy requests, we may need to verify your identity before processing the request.

Depending on the nature of the request, we may ask you to provide information that allows us to reasonably verify that you are the individual about whom we collected personal information.

We will use information submitted for verification only as permitted by applicable law.

We may decline a request if we cannot reasonably verify your identity or if an exception under applicable law applies.

Authorized Agents

California residents may designate an authorized agent to submit certain privacy requests on their behalf.

We may require the authorized agent to provide proof of authorization and may require you to verify your identity or confirm that you authorized the agent, as permitted by applicable law.

Authorized agents may submit requests using the contact methods identified below.

Financial Incentives and Loyalty Programs

Musso & Frank may offer loyalty, rewards, promotional, or other programs, including Club 1919, that provide benefits to participating customers.

Certain programs may constitute a “financial incentive” or “price or service difference” under California law if the program involves the collection, retention, sale, or sharing of personal information and provides benefits reasonably related to the value of that information.

Where required by applicable law, we will provide any additional notice regarding the material terms of such a program at or before enrollment.

Participation in any qualifying financial-incentive program is voluntary. You may withdraw from a program according to its applicable terms.

We will not unlawfully discriminate against you for exercising your privacy rights.

California “Shine the Light” Law

California Civil Code Section 1798.83 may permit California residents with an established business relationship with us to request certain information regarding disclosure of personal information to third parties for their own direct-marketing purposes.

Where applicable, requests may be submitted using the contact information provided below.

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) setting.

Because there is not a universally accepted standard for interpreting DNT signals, our Site may not respond to traditional DNT signals.

This is separate from Global Privacy Control (“GPC”).

12. Notice at Collection for California Residents

At or before the time we collect personal information, California residents have the right to receive information regarding the categories of personal information being collected and the purposes for which the information will be used.

Depending on your interaction with us, we may collect the following categories:

• Identifiers
• Personal information described in California Civil Code Section 1798.80
• Commercial information
• Internet or electronic network activity information
• Approximate geolocation information
• Inferences
• Information you voluntarily provide in communications

We use these categories for the business and commercial purposes described in this Privacy Policy, including providing services, processing reservations and transactions, administering rewards programs, communicating with you, performing analytics, maintaining security, marketing our services, and complying with legal requirements.

We retain personal information only for as long as reasonably necessary and proportionate to the purposes for which it was collected or as otherwise permitted or required by law.

For more information, please review this Privacy Policy in full.

13. Privacy Rights in Other Jurisdictions

Residents of certain other U.S. states may have privacy rights under applicable state laws, which may include rights to access, correct, delete, or obtain a copy of certain personal information and rights to opt out of certain targeted advertising, sales, or profiling activities.

Where applicable, you may submit a privacy request using the contact information provided below.

We will process requests in accordance with the law applicable to your request and place of residence.

14. Offline Information

Musso & Frank is a physical restaurant as well as an online business presence. We may therefore collect personal information through offline interactions, including telephone calls, reservations, events, transactions, correspondence, and in-person interactions.

Where applicable, we seek to handle personal information collected offline consistently with applicable privacy law and the principles described in this Privacy Policy.

Certain information may be subject to separate notices or policies when appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

If changes are material, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or would like to submit a privacy request, please contact:

The Musso & Frank Grill
6667 Hollywood Blvd.
Hollywood, CA 90028
Phone: (323) 467-7788

Privacy Email: info@mussoandfrank.com

For privacy requests, please include “Privacy Request” in the subject line and describe the nature of your request.